1 reviews | Active since Jun 2020
Disgrace of a company - 0 stars
What an absolute disgrace of a company. I am a client moved over from Nepic, since then I have been over billed. Been trying to cancel my account now for 20 days. Customer service is non existent, spending hours waiting on calls to only be continuously cut off by call operators. Even though I have jumped through all the hoops of cancelling my account they continue to avoid me and keep billing me.
If you are considering a contract with this company DONT! The only thing worse than intermittent internet and the worst customer service I have ever experienced, is trying to cancel your contract with them while they continuously help themselves to the money from you bank account.
Calvin Collett you should be ashamed to be managing this shambles of a provider.
My apologies for the poor service levels that you have experienced. Kindly note that an agent will contact you ASAP to assist.
Regards,
Sandra
My apologies for the poor service levels that you have experienced. Kindly note that an agent will contact you ASAP to assist.
Regards,
Sandra
Will believe it when someone gives me a call. Its been 21 days of trying to get service from Supersonic with no joy. Why is it I can get a response online after a review but I continuously cannot get anyone to answer my phone calls and emails?
Regards
Keegan
Will believe it when someone gives me a call. Its been 21 days of trying to get service from Supersonic with no joy. Why is it I can get a response online after a review but I continuously cannot get anyone to answer my phone calls and emails?
Regards
Keegan