NM
Neo M
1 reviews | Active since Sept 2020
20 Aug 2023, 22:41
Disconnected for no reason
It's really disappointing when you don't owe a service provider but they choose to disconnect you for absolutely no reason. My internet connection has been down for over 3days now, and when I interact with the agents via the whatsapp line they are all telling me about then logging a ticket to VUMA to reactivate, the question is...why was I deactivated in the 1st place??? Tomorrow is Monday and as a "work from home" employee, you are going to make me start of my week on a bad note! This is really frustrating
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
21 Aug 2023, 07:23Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. your issue has been attended to.
Supersonic 's reply21 Aug 2023, 07:23
Official
Y'ello, We sincerely apologize for any inconvenience you may have experienced with us. your issue has been attended to.
NM
Neo M's updateReviewer Update
21 Aug 2023, 12:00How is it being attended to when no one has even reached out to me and I am still not connected???
NM
Neo M's update21 Aug 2023, 12:00
Reviewer Update
How is it being attended to when no one has even reached out to me and I am still not connected???
Supersonic 's replyOfficial
21 Aug 2023, 12:44Good day, Neo,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested Vumatel to urgently assist and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested Vumatel to urgently assist and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Supersonic 's reply21 Aug 2023, 12:44
Official
Good day, Neo,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested Vumatel to urgently assist and I will revert with feedback as soon as I receive it.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
We have requested Vumatel to urgently assist and I will revert with feedback as soon as I receive it.
Kind regards,
AM
NM
Neo M's updateReviewer Update
21 Aug 2023, 19:19Same old story..."I will revert back" but no one ever does.
NM
Neo M's update21 Aug 2023, 19:19
Reviewer Update
Same old story..."I will revert back" but no one ever does.
NM
Neo M's updateReviewer Update
22 Aug 2023, 14:36Maybe if one just wrote to Skhipa amafiles Moja Love Channel 157, you will learn to take people seriously. The numbers on bad reviews about you and Vuma don't lie!
NM
Neo M's update22 Aug 2023, 14:36
Reviewer Update
Maybe if one just wrote to Skhipa amafiles Moja Love Channel 157, you will learn to take people seriously. The numbers on bad reviews about you and Vuma don't lie!