Disastrous ********* Appalling Customer service

I have never experienced such appalling service and ********* business practices as this useless company. I relocated residency and was advised that I had to cancel existing line and give a months notice which I did under protest for existing line as they could not re connect at new address . I have now had to pay for 2 lines for a month and billed for 2 lines . I now have received an email stating that I have to pay a Clawback Fee of R899 for cancellation which I was never made aware of for the old line but I have not cancelled entirely as a new line with the same company was installed at my new residence. Secondly this is a month-to-month contract and everywhere they advertise no INSTALLATION FEES. This is absurd and they are just debiting my account as they feel like. .