Disappointed that during the pandemic there's no relief

Less than a month ago I had to downgrade due to financial difficulties, but given the pandemic I have to work from home now and therefore require faster connection. Today, I tried to upgrade but was told I would be charged more per month than my previous price when I was on the higher package. I am disappointed that during this crisis time Supersonic leaves me no other choice but to jump ship to another provider. Please can somebody call me to work out a cancellation quote.