Disappointed customer.

Hi, I would like to share my disappointment with Supersonic.... Again. On the 26th June 2020, I logged a call with their helpdesk because my internet was off, I was promised that a technician will contact me on the 27th June as their queries takes 24 hours to resolve. I asked if this is gonna be the case as the 27th is a Saturday and the gentleman I spoke to said yes. I called on the 29th June as I did not receive feedback. I was advised that techs are still dealing with my query. I called again on the 30th and still no assistance. My internet started on the 1st July. Woke up on the 4th July, guess what.... No internet, it eventually came back up around 11:00. On the same day, I lost connectivity again till today. I called Supersonic yesterday and the issue is still not resolved, mind you I was on the line with them for almost an hour, using my own airtime. The service I have been receiving is quite disgusting. Please sort this out ASAP. I am really unhappy about your service.