Disappointed customer

Hi, I would like to share my disappointment with Supersonic. I app**** for fibre installation on the first week of June 2020. Vumatel came for the fibre installation on the 8th June 2020. I was advised that my router was going to be delivered within 5 working days when I called to enquire. Today is the 9th working day and I still have not received my delivery. I spoke to 5 different Pepe at supersonic and all of them have a different story about their delivery times. I then called again today and spoke to Emenda and I asked that she puts me through to a manager, she put me on mute for more than 30minutes and did not bother to engage me. Your assistance with be highly appreciated regarding my query.

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