VF
Vanessa F
1 reviews | Active since Aug 2018
19 Jan 2022, 10:24
Disappointed
I have been **** to, for two weeks, they are quick to take your money but when they can't assist or make a mistake they refuse to help, send you from pillar to post with no resolution waste your airtime as they don't call back like they say they will. The agents speak to you like you are stupid.
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
19 Jan 2022, 11:29Good day Vanessa F
We apologise for the frustration caused please note that we have assigned one of our customer experience agents to get in touch with you to assist with your query.
Regards
SN
We apologise for the frustration caused please note that we have assigned one of our customer experience agents to get in touch with you to assist with your query.
Regards
SN
Supersonic 's reply19 Jan 2022, 11:29
Official
Good day Vanessa F
We apologise for the frustration caused please note that we have assigned one of our customer experience agents to get in touch with you to assist with your query.
Regards
SN
We apologise for the frustration caused please note that we have assigned one of our customer experience agents to get in touch with you to assist with your query.
Regards
SN
VF
Vanessa F's updateReviewer Update
19 Jan 2022, 13:33I have been told this for 2 weeks, nobody can help and nobody will issue a refund.
VF
Vanessa F's update19 Jan 2022, 13:33
Reviewer Update
I have been told this for 2 weeks, nobody can help and nobody will issue a refund.
VF
Vanessa F's updateReviewer Update
20 Jan 2022, 13:08That is what I have been told that for 2 weeks..
VF
Vanessa F's update20 Jan 2022, 13:08
Reviewer Update
That is what I have been told that for 2 weeks..
VF
Vanessa F's updateReviewer Update
20 Jan 2022, 14:07So cancellation was "processed" on 6th January and cancellation department has still not contacted you?
VF
Vanessa F's update20 Jan 2022, 14:07
Reviewer Update
So cancellation was "processed" on 6th January and cancellation department has still not contacted you?
VF
Vanessa F's updateReviewer Update
21 Jan 2022, 12:46I see now I stop getting responses when I point out the bad communication in your company..
VF
Vanessa F's update21 Jan 2022, 12:46
Reviewer Update
I see now I stop getting responses when I point out the bad communication in your company..