Descpicable service from Supersonic!

In advised Supersonic in March that i was moving home (within the same suburb) on 1st April and asked for my Router and service to be moved. All seemed in order (for such a simple request) until i called to confirm on 30th March to be told that they could not transfer my account of move my Router! Supersonic then debited my account with R2 697.00 - the full balance of my `contract` (my contract that i had not canceled but they had!)on 1st April!! Being stuck without internet (as i work from home) i (foolishly) ordered an LTE Router from Supersonic which i could not get to work and ABSOLUTELTY NO TECHNICAL SUPPORT from Supersonic over weekends i canceled my LTEE Service and moved to AFRIHOST (best mover ever!!). I was promised a refund by SUPERSONIC of the R999.00 paid for the LTE Router which has never transpired and to this day they are still trying to take money off of my acccount for a service i dont have! STAY AWAY!!