TM
Tshepiso M

1 reviews | Active since Jun 2014

02 Mar 2021, 07:38

Delayed Fibre Installation

Good day, I placed an installation request on the 13th January 2021 and I have been following up weekly for an update, but to date no one has helped.

I am still without Fibre almost 2mo this since initial request.

0
Replies (3)
Supersonic
Supersonic 's reply04 Mar 2021, 08:53
Official
Good day Tshepiso,

My sincere apology for the delays and inconvenience caused. I will be in contact with the project management office and request urgent assistance to resolve this matter.

Kindest regards,
Joshua

Best regards,

TM
Tshepiso M's update09 Mar 2021, 12:45
Reviewer Update
Hi Joshua,

The matter has still not been resolved and i am being taken from pillar to post. I call in almost everyday and I am told the same

I have been told Tyron Naidoo is the project coordinator and he will get back to me and no response from him. Can someone please assist as it has been almost 3 months
Supersonic
Supersonic 's reply09 Mar 2021, 13:19
Official
Good day, Tshepiso,

I am following up with the project management agent at the moment.

Regards,
Joshua

Best regards,