AB
Aggro B
1 reviews | Active since Sept 2015
28 Jan 2021, 07:47
Definitely NOT Super
I'm super sorry but your super service isn't what I would call super-pathetic, not super.
I app**** for my fibre line to be moved. You couldn't move me. I then after a month had to demand an LTE router. You delivered that. Then changed my account to a broadband account on your own volition. And now today you suspended my LTE line. My account is paid up at Fiber rates even though you decided to downgrade me.
Your service and your offering super-sucks!
Helpful (0)
Replies (4)0
Replies (4)
Supersonic 's replyOfficial
28 Jan 2021, 15:18Good day, Talon.
My sincere apology for the inconvenience caused. Please note I will be in contact with the relevant departments we can get this resolved.
Kindest Regards
Joshua
My sincere apology for the inconvenience caused. Please note I will be in contact with the relevant departments we can get this resolved.
Kindest Regards
Joshua
Best regards,
Supersonic 's reply28 Jan 2021, 15:18
Official
Good day, Talon.
My sincere apology for the inconvenience caused. Please note I will be in contact with the relevant departments we can get this resolved.
Kindest Regards
Joshua
My sincere apology for the inconvenience caused. Please note I will be in contact with the relevant departments we can get this resolved.
Kindest Regards
Joshua
Best regards,
Supersonic 's replyOfficial
28 Jan 2021, 15:21Hi Talon.
I have been in contact with the project management office to reactivate the FLTE service case reference number CAS-396680-M0L4N7. The CAS-368382-K7L2G1 for the credit note has been resolved as the credit note is processed.
Kindest Regards,
Joshua
I have been in contact with the project management office to reactivate the FLTE service case reference number CAS-396680-M0L4N7. The CAS-368382-K7L2G1 for the credit note has been resolved as the credit note is processed.
Kindest Regards,
Joshua
Best regards,
Supersonic 's reply28 Jan 2021, 15:21
Official
Hi Talon.
I have been in contact with the project management office to reactivate the FLTE service case reference number CAS-396680-M0L4N7. The CAS-368382-K7L2G1 for the credit note has been resolved as the credit note is processed.
Kindest Regards,
Joshua
I have been in contact with the project management office to reactivate the FLTE service case reference number CAS-396680-M0L4N7. The CAS-368382-K7L2G1 for the credit note has been resolved as the credit note is processed.
Kindest Regards,
Joshua
Best regards,
AB
Aggro B's updateReviewer Update
01 Feb 2021, 07:10Thanks for the super-****py non-service SuperSonic. The case number you rep**** with in private, the one to reactivate the LTE 5 days ago; DID NOTHING. No service. The one hand cannot even wash the other over there.
AB
Aggro B's update01 Feb 2021, 07:10
Reviewer Update
Thanks for the super-****py non-service SuperSonic. The case number you rep**** with in private, the one to reactivate the LTE 5 days ago; DID NOTHING. No service. The one hand cannot even wash the other over there.
Supersonic 's replyOfficial
01 Feb 2021, 08:56Good Morning Talon.
I have followed up again with the project management office. The case which is supp**** is active and with an agent. I do apologize for the delays.
Kindest Regards.
Joshua
I have followed up again with the project management office. The case which is supp**** is active and with an agent. I do apologize for the delays.
Kindest Regards.
Joshua
Best regards,
Supersonic 's reply01 Feb 2021, 08:56
Official
Good Morning Talon.
I have followed up again with the project management office. The case which is supp**** is active and with an agent. I do apologize for the delays.
Kindest Regards.
Joshua
I have followed up again with the project management office. The case which is supp**** is active and with an agent. I do apologize for the delays.
Kindest Regards.
Joshua
Best regards,