PK
Paola K

1 reviews | Active since Jun 2022

15 Apr 2024, 12:31

*****

Despite cancelling my account with Supersonic three years ago, I am still receiving communication from VVM about it. It is unacceptable to continue to be bothered about an account that no longer exists. I urge VVM to resolve this issue immediately and ensure that it does not occur again in the future. "I don't owe Supersonic anything. I asked them multiple times to come and collect the router, which they claimed costs R2500. Now, all of a sudden, they are asking for R2700. On top of that, I received an SMS asking me to pay to save 15%. I don't understand what that's for."

0
Replies (1)
Supersonic
Supersonic 's reply16 Apr 2024, 12:14
Official
Good day, Paola,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused. 
Kindly reply privately with the ID number linked to the account in question so we can assist you further.
Kind regards,
AM