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wesley R

1 reviews | Active since Mar 2019

04 May 2021, 13:10

Day 35!!! still did not get what i paid for,

I HAVE JUST BEEN ******!!!! but the worst ISP ever, R400 upfront payment, R300 next month debit order, average speed of 0.5mbps instead of 20mbps.

how is this fair, when im paying for something im not getting, spoken to countless people, also emailing - Thando Mashiane who does not respond,

Vuma has tested my line and all is fine with them, and the advising its an ISP issue. all in a all, i want this cancelled, but no one, i mean no one in supersonic can give me any proper advise whats going on with my billing,

Supersonic should not be operating to the public, cause major organizations do not care about customer experience,

0
Replies (1)
Supersonic
Supersonic 's reply04 May 2021, 13:18
Official
Hello Wesley R,

We are sorry to hear that you have not received satisfactory service from us. I will be in contact with the relevant departments to get this resolved.

Regards,
Joshua