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Natalie V
1 reviews | Active since Mar 2018
02 Apr 2024, 10:25
0
I am trying for a week to get installed with supersonic... they dropped off a router a week ago with no Instructions or help of how to contact it... they don't answer their phones, a person holds on for 20min and still no answer... the way I feel they can come fetch there router stick it up there.... and will go to another service provider.... krugersdorp area one star is to much they deserve nothing....
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Replies (2)
Supersonic 's replyOfficial
02 Apr 2024, 11:49Good day, Natalie,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with the router serial number so we can assist you promptly.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with the router serial number so we can assist you promptly.
Kind regards,
AM
Supersonic 's reply02 Apr 2024, 11:49
Official
Good day, Natalie,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with the router serial number so we can assist you promptly.
Kind regards,
AM
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with the router serial number so we can assist you promptly.
Kind regards,
AM
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Natalie V's updateReviewer Update
02 Apr 2024, 11:53On what no because what's app is not answering neither your emails or phone calls so pls how do I contact someone with no answer.....
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Natalie V's update02 Apr 2024, 11:53
Reviewer Update
On what no because what's app is not answering neither your emails or phone calls so pls how do I contact someone with no answer.....