PB
Pauline B

1 reviews | Active since May 2014

30 Oct 2021, 14:14

Cut off days before cancellation!

Here we are again. I sent a cancellation after NO RESPONSE on previous issues, I decided to just get away from the worst ISP on the planet and, here we are 2 more days to go and I've been cut off.

I WOULD LIKE MY 2 DAYS PRO-RATA MONEY BACK or put me back on NOW - you also phoned and confirmed the cancellation yet you send me an invoice for next month ...... get your act together.

0
Replies (2)
Supersonic
Supersonic 's reply31 Oct 2021, 01:34
Official
Good afternoon Pauline Baker

Thank you for contacting Supersonic Fiber, apologies for the the inconveniences caused, please be advised that one of our Superstars will be in  contact shortly. 

Warm regards
WN
PB
Pauline B's update02 Nov 2021, 08:39
Reviewer Update
AND WE WAIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!