RP
Robin P

1 reviews | Active since Oct 2015

23 Sept 2020, 13:24

Customer Service Still Horrific

Hello,

I am back again and not by choice.

I see you tried calling me , however its at an ungodly hour.

Anyway, that issue is still not revolved from when I queried it (not like your company cares about "customer service")... Once again your company has failed once again, just like your ****py Whatsapp API that does not work for top ups. I am unable to upgrade my plan.

Can someone that cares about customers or someone competent enough to upgrade the plan to the 200 GB plan for the new month (without having to call or take time to do this)?

You have my 068 number if you want to call me.

0
Replies (1)
Supersonic
Supersonic 's reply23 Sept 2020, 14:55
Official
Hello Robin, 

Apologies for the inconvenience caused. I have escalated your complaint to the correct department and we will be in touch as soon as possible to assist. 

Regards
Sandra