NM
Nomonde M

1 reviews | Active since Dec 2013

06 Apr 2024, 19:36

Customer service

Most ridiculous customer service I have ever experienced.

They can't give you an exact cause of the problem or reason why you don't have connectivity, dissappear on a WhatsApp chat for long and then come back to say we have not had a response yadi Yada.

I haven't had connections the entire day and still no solution or at lease a proper response

Most ridiculous

0
Replies (1)
Supersonic
Supersonic 's reply09 Apr 2024, 15:44
Official
Good day, Nomonde,
Thank you for reaching out to Supersonic. Our sincere apologies for the frustration and inconvenience caused. 
Kindly advise if you can connect as your fibre line shows that it's up and active.
Kind regards,
AM

Best regards,