1 reviews | Active since Oct 2020
****** duped me into paying
I have just been duped by Supersonic into paying for a package that I just found out that I apparently cannot receive. Only found out when I was following up on my order.
Have an account with them, and decided to order more devices, which was not a problem at the order point and even got emails to pay. Decided to inform them that I had paid and that is when all took a left turn. I am suddenly told that I have to register as a wholesaler etc, which was not communicated to me in the beginning. It is now an hour later and have gotten nothing concrete from them. I just feel that they are ****** and am probably not the 1st person duped into paying, only to be told that I cannot receive it. The agent that I am busy with, Kiara, suddenly decides to totally ignore me
I am extremely disappointed at such incompetence and unprofessional behavior from them. I will simply look elsewhere and that is the last they hear from me.
Apologies for this. We are looking into this as a matter of urgency and will be in touch as soon as possible to resolve.
Regards,
Sandra
Apologies for this. We are looking into this as a matter of urgency and will be in touch as soon as possible to resolve.
Regards,
Sandra
We can unfortunately not assist you with multiple devices on one account if you are not willing to become a reseller.
Regards
Sandra
We can unfortunately not assist you with multiple devices on one account if you are not willing to become a reseller.
Regards
Sandra
