JS
James S

1 reviews | Active since Nov 2018

02 Dec 2020, 11:21

********* in suits

I simply can not keep up with this company. Both myself and my grandparents use supersonic. I had so many issues and canceled it with the most difficult cancelation I have ever had to deal with. My grandmother is 90 and canceled 3 months ago and had the router picked up and all, yet they still charge her after this and upon contacting them I get nothing. They are literally taking advantage of a 90 year old women... Just to give you and idea of the morales of this company. I have recommended that my grandmother reports ***** against her account and opens a police case as we have proof of cancellation for 3 months ago, I have enough evidence on my side to show what has happened. I truly feel sorry for you it you signed up with supersonic, if you are considering them... Please God stay away. Reference from awhile back: CAS-210825-C8Y4P1.

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Replies (1)
Supersonic
Supersonic 's reply04 Dec 2020, 14:15
Official
Hello James, 

I am so sorry about this. We will be in touch as soon as possible to assist. 

Regards,
Sandra