Continous ZERO internet access-Supersonic

In short moved from Ellisras limpopo to Witbank Mpumalanga on 1st Aug 2020, i contacted supersonic customer care to inform rhem about my new adress around 17:00 and was informwd my details is updated and my system will be ready within 2 hours, after 2 hours i contacted customer service again and the agent informed me that the previuos agent did not update my detail correctly but she has corrected it, at 21:50 i again contacted supersonic again and agent informed me he unlocked my account and it will be available in 30 min sad to say still nothing and after continous calling during Sunday i had imternet for 1 hour between 15:00 and 16:00, each tech and customer service agent has told me differant things to do and what the problem could be the last tech that i spoke to about 17:00 now told me that their is a internal problem with the system putting automated location locks but i will have internet within a hour, lol what a joke really still i am having ZERO internet . Seems that noboby knows whats happening and dont now what to do