Compliment For Oupa Thabatha

I recently had to move residences,where i needed my line and account transferred to my new residence.Your process does leave a lot to be desired when accommodating for this in layman terms,i moved to my place on Saturday,Vumatel had already done the line installation,Calling you guys on Saturday which i did should have setup the router already nonetheless i had to wait for Monday.I am an existing customer,i should not have breaks in my connection.

I want to single out to Oupa Thabatha who listened to my exact problem and understood the background of why i am calling in exactly 20 minutes he had resolved the issue and as customers all we want is that,to be heard,we are not interested in the internal processes and people such as Oupa are efficient in delivering the desired output while navigating the internal processes..Thank you Oupa