Complete lack of service or interest, close to a ****

Ordered and paid last month, after having to follow up to confirm payment details. Multiple installation promises that never materialize - ALWAYS with us contacting THEM to find out what is happening. Mixed with random update emails stating "installation in process" and interspersed with "service cancelled" emails.

When calling in, you are told multiple times that they will feedback to project manager and someone will contact us - this has never happened. Multiple times the person on the phone confirms "updating" our status, but when we call in later again, there is no status. I cannot believe MTN would work with such a useless, pathetic company.

This was ordered for work purposes, and has cost us time, money, effort and energy, all for nothing.

The worst part is trying to email to complain, to them, AND the MTN contact emails, and they all fail. Repeatedly. I have now cancelled, online, while on the phone to one of these people, and made them email us while I waited - to ensure we received the email. Apparently up to 21 working days for refund. I am taking this further with MTN and lodging a complaint with ICASA. Taking money from people and not following through with service is *****ulent.