MB
Moonsamy B
1 reviews | Active since Jan 2014
20 Aug 2020, 09:15
COMPLAINT - SUPERSONIC FIBRE/ROUTER INSTALLATION: M. BHEAMADU
On 05.08.2020 I complained about the service that I received from Supersonic. I did receive a response from Sandra from Supersonic, however, to date, I still don't have internet connection. My concern now is that the debit order which will be effective from 31.08.2020 must not be processed. Also note that I did not sign a job card confirming that the installation was complete. Here's still hoping.....
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Supersonic 's replyOfficial
20 Aug 2020, 10:56Helo Moonsamy,
My aplogies for not following up sufficiently on your order. Please note that I have escalated this to the connectivity manager and we will have this sorted out as soon as possible for you.
Regards,
Sandra
My aplogies for not following up sufficiently on your order. Please note that I have escalated this to the connectivity manager and we will have this sorted out as soon as possible for you.
Regards,
Sandra
Supersonic 's reply20 Aug 2020, 10:56
Official
Helo Moonsamy,
My aplogies for not following up sufficiently on your order. Please note that I have escalated this to the connectivity manager and we will have this sorted out as soon as possible for you.
Regards,
Sandra
My aplogies for not following up sufficiently on your order. Please note that I have escalated this to the connectivity manager and we will have this sorted out as soon as possible for you.
Regards,
Sandra