Complaint

I have been with supersonic for three years no problems yesterday my service gets suspended after 14 phone calls i get through to an agent no they cant see why my account had been suspended as it is not in arrears they will reconnect me receive an sms from them stating that our service is being reconnect we still have not been reconnected my Grandson who lives with me dose homeschooling am i know expected to take out extra money for data so that he can attend his classes and am i expected to sit without wifi the whole of the long weekend because of your mess up. I have sent proof of payments through to the accounts department.

And please when you promise someone a call back do so there is nothing more frustrating than when you receive no call back.

Had i known at the time of sign up that mtn and supersonic were partners trust me i would not have allowed my daughter to sign up with you guys.