lS
lerato S

1 reviews | Active since Nov 2014

20 Apr 2022, 08:27

complaint

It is now 2 months since I have been going back and forth with Supersonic even now I have not being paid back my money that they keep on debiting in my account every month. What a service provider that rip people off. all I get is the accounts are still sealing with it every time when I follow up.

0
Replies (7)
Supersonic
Supersonic 's reply20 Apr 2022, 10:29
Official
Good day, thank you for contacting Supersonic. My sincere apologies for the frustration caused. Please note you cancelled your services and have been billed clawback. The account now has an overdue, please check the statement I have sent via email.
lS
lerato S's update20 Apr 2022, 10:34
Reviewer Update
How is my account being overdue whereas I have not received the router nor the simcard and I have been receiving number of emails saying that you will refund me with the amount that you have debited yet have not received not even a router from you guys?


lS
lerato S's update20 Apr 2022, 10:38
Reviewer Update
please check your facts straight reference number: SST024354
lS
lerato S's update20 Apr 2022, 10:40
Reviewer Update
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lS
lerato S's update20 Apr 2022, 10:43
Reviewer Update
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lS
lerato S's update20 Apr 2022, 10:44
Reviewer Update
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lS
lerato S's update26 Apr 2022, 11:10
Reviewer Update
I am still waiting for my payment since you sent an email that the account will be paid with the batch that will paid on the 22 April even now.

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