NK
Nkosana K
1 reviews | Active since Mar 2018
14 Jun 2021, 15:33
Complacency to credit my account, failure to reconnect my WiFi, Kruger always on the phone and in a meeting and receiving no feedback.
My car number is CAS_666625_Y1R6X3. One of their call centre agents told me to deposit funds into another Easy Pay number as mine was no longer active. When I did, I was told I should not have done so, and that my car was being attended to. As I am reading reviews about their service, it assists that I am going to have to wait longer than I anticipated. They have the worst manager, whose name is Kruger. You neither get a call from him nor speak with him. He’s always in a meeting. Supersonic provides the worst service. From being told to make deposit into the wrong account to receiving absolutely no feedback.
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Replies (3)NK
Nkosana K's updateReviewer Update
14 Jun 2021, 15:40Correction of typing error: Not car but CASE; not assist but APPEARS.
NK
Nkosana K's update14 Jun 2021, 15:40
Reviewer Update
Correction of typing error: Not car but CASE; not assist but APPEARS.
Supersonic 's replyOfficial
14 Jun 2021, 17:21Good evening Nkosana,
We sincerely apologise for this. We are looking into the issue and will advise soon.
Kind regards
Patience
We sincerely apologise for this. We are looking into the issue and will advise soon.
Kind regards
Patience
Supersonic 's reply14 Jun 2021, 17:21
Official
Good evening Nkosana,
We sincerely apologise for this. We are looking into the issue and will advise soon.
Kind regards
Patience
We sincerely apologise for this. We are looking into the issue and will advise soon.
Kind regards
Patience
NK
Nkosana K's updateReviewer Update
14 Jun 2021, 17:29Hi, Patience:
You have been looking into the issue since morning. I have been calling you since morning. I have called over three times with no assistance other than: “the issue is being attended to”.
This has been my worst experience.
You have been looking into the issue since morning. I have been calling you since morning. I have called over three times with no assistance other than: “the issue is being attended to”.
This has been my worst experience.
NK
Nkosana K's update14 Jun 2021, 17:29
Reviewer Update
Hi, Patience:
You have been looking into the issue since morning. I have been calling you since morning. I have called over three times with no assistance other than: “the issue is being attended to”.
This has been my worst experience.
You have been looking into the issue since morning. I have been calling you since morning. I have called over three times with no assistance other than: “the issue is being attended to”.
This has been my worst experience.
