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Ricky O

1 reviews | Active since Aug 2019

13 Aug 2021, 21:45

**** company and **** service

This is by far the most pathetic internet/fibre service I have ever used in my entire life, I pay R1250 for a 50mb line( already paying to much) and included in that is 3 PLUMES which is supposed to make the internet in my house faster , wait it gets better, I spend over R700/800 airtime a month trying to get the speed which I been paying for !!!!!!!! To get uneducated consultants and a **** attitude and speed . I am done !!! You guys are really pathetic, if my internet speed is not fixed and not what I am paying for then I am cancelling and I will most definitely tell everyone how terrible you guys are, furthermore why am I paying so much for a 50mb line when you guys are advertising a 100mb line for this price, Someone please call me and resolve this and put me on a 100mb line!

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Replies (5)
Supersonic
Supersonic 's reply14 Aug 2021, 07:06
Official
Good day Shohana P 

Thank you for reaching out to Supersonic. I apologise for the frustration caused. Kindly be advised that I will be looking into your query account and will provide feedback shortly. 

Kind regards
SN 
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Ricky O's update14 Aug 2021, 09:37
Reviewer Update
I have done this several times and tell me why am I paying so much for a 50mb line when you offer 100mb at the same rate???
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Ricky O's update14 Aug 2021, 09:37
Reviewer Update
And why am I paying for Plumes that don’t work?
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Ricky O's update14 Aug 2021, 09:38
Reviewer Update
Can someone contact me I have many questions
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Ricky O's update18 Aug 2021, 11:53
Reviewer Update
No one has called me I mean how *********** are you guys!!!!