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Nozi N
1 reviews | Active since Sept 2020
16 Sept 2020, 13:59
Compaint
Supersonic customer service center all they do it's to log a call with technicians who never return a call or fix the fault. I have been logging calls since 21 August 2020 reporting a poor connectivity today it's the 16 of September 2020. The fault still persists. I have never seen such a service. I am paying for a service that I can't enjoy.
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
16 Sept 2020, 15:56Hello Nozi,
Apologies for any inconvenience caused. Kindly note that I have escalated your query and we will be in touch shortly to assist.
Regards,
Sandra
Apologies for any inconvenience caused. Kindly note that I have escalated your query and we will be in touch shortly to assist.
Regards,
Sandra
Supersonic 's reply16 Sept 2020, 15:56
Official
Hello Nozi,
Apologies for any inconvenience caused. Kindly note that I have escalated your query and we will be in touch shortly to assist.
Regards,
Sandra
Apologies for any inconvenience caused. Kindly note that I have escalated your query and we will be in touch shortly to assist.
Regards,
Sandra
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Nozi N's updateReviewer Update
16 Sept 2020, 16:04I hope it will be today still. I am constantly told that someone get back to me even this morning
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Nozi N's update16 Sept 2020, 16:04
Reviewer Update
I hope it will be today still. I am constantly told that someone get back to me even this morning
Supersonic 's replyOfficial
29 Jul 2021, 16:57Noted.
Supersonic 's reply29 Jul 2021, 16:57
Official
Noted.