CLUELESS TECHNICIANS & STAFF

I had Supersonic fibre installed 2 & a half weeks ago.I had an internet connection for 1 week & I have been off since last week Tuesday.When I called in to report the fault,I was abruptly told by a lady that there was a problem with vodacom & they have no idea when it would be resolved...I need to be patient.I called everyday thereafter...still no internet.A technician called...he said he needs to contact vodacom & get back to me...that was 2 days ago.Still waiting....I'm so ****ed off now.I have had it.Their callcentre staff & technicians seem to be clueless!If my issue is not resolved by tomorrow....they need to come remove their **** from my premises!