OS
Obed S

1 reviews | Active since Oct 2022

06 Apr 2024, 01:48

claw-back fees before May2023 should not be Paid due to ARB ruling

Supersonic has the audacity to charge me a claw-back fee even though, I signed up to their service because of their misleading ads - which the advertising regulatory board found them guilty of.

0
Replies (3)
Supersonic
Supersonic 's reply09 Apr 2024, 17:22
Official
Good day, Obed,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. 
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM
OS
Obed S's update11 May 2024, 01:44
Reviewer Update
Good day

I am still waiting for feedback on my matter.
OS
Obed S's update18 Aug 2024, 13:19
Reviewer Update
A whole year later nothing has been done.