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Carlo

1 reviews | Active since Jun 2025

27 Jun 2025, 23:24

Circus

I am waiting on a refund after endless hours of complaining of a service activated without a router. No service but full payment made on the 08/05/2025...I still don't have service hahaha it's a joke. We used my wife's account/card details to make payment and we were even asked for the bank certificate which we provided only to be told days later that they want my details as I am the account holder lol. Are they so deliberate not to action refunds or deal with complaints that they annoy the customer to the full extent...who runs this circus.

Refunds are refunded back to the same card used to make purchase. Why can't they Google this general info.

Anyway, now for yet another month of running around just to get the RIGHT thing to be done.

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Replies (2)
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Carlo's update30 Jun 2025, 12:25
Reviewer Update
Hahaha, what a clown show
So I spoke to Nonhlanhla.

You may send your proof of bank account and you will be refunded then you can send the money to your wife.






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Carlo's update30 Jun 2025, 12:26
Reviewer Update
I refuse, as per SA LAW, the money should be transferred back to the account used to make purchase...