CM
Chris M
1 reviews | Active since Feb 2017
08 Oct 2020, 12:02
Choose another ISP.
Do yourself a big favour and just take your business elsewhere. Dealing with this company will leave you exhausted. They, in an industry quite well known for causing frustration, are by far the most disgusting and deplorable of the lot. The sheer inefficiency and chaos of their operation is alarming. The overall response to this company on this site, as well as Google Reviews, do paint the picture correctly.
Helpful (0)
Replies (5)0
Replies (5)
Supersonic 's replyOfficial
08 Oct 2020, 12:28Good day, Chris M,
My sincere apologies for any inconvenience caused, can you please send me on a private reply your query so I may assist you and get it resolved as soon as possible.
Regards,
Sandra
My sincere apologies for any inconvenience caused, can you please send me on a private reply your query so I may assist you and get it resolved as soon as possible.
Regards,
Sandra
Best regards,
Supersonic 's reply08 Oct 2020, 12:28
Official
Good day, Chris M,
My sincere apologies for any inconvenience caused, can you please send me on a private reply your query so I may assist you and get it resolved as soon as possible.
Regards,
Sandra
My sincere apologies for any inconvenience caused, can you please send me on a private reply your query so I may assist you and get it resolved as soon as possible.
Regards,
Sandra
Best regards,
CM
Chris M's updateReviewer Update
09 Oct 2020, 12:38Good day Sandra,
My account number is listed on the review.
I have been struggling with your company for the last month. I signed up online in the beginning of September and have yet to be connected. I have made dozens of calls and spoken to dozens of people. Without going into the details, because I've done so too many times in the last week, i am extremely dissatisfied by the service you provide.
During my most recent call, I was told that I need to follow up with the fibre providers myself because there's nothing more you guys can do.
My account number is listed on the review.
I have been struggling with your company for the last month. I signed up online in the beginning of September and have yet to be connected. I have made dozens of calls and spoken to dozens of people. Without going into the details, because I've done so too many times in the last week, i am extremely dissatisfied by the service you provide.
During my most recent call, I was told that I need to follow up with the fibre providers myself because there's nothing more you guys can do.
CM
Chris M's update09 Oct 2020, 12:38
Reviewer Update
Good day Sandra,
My account number is listed on the review.
I have been struggling with your company for the last month. I signed up online in the beginning of September and have yet to be connected. I have made dozens of calls and spoken to dozens of people. Without going into the details, because I've done so too many times in the last week, i am extremely dissatisfied by the service you provide.
During my most recent call, I was told that I need to follow up with the fibre providers myself because there's nothing more you guys can do.
My account number is listed on the review.
I have been struggling with your company for the last month. I signed up online in the beginning of September and have yet to be connected. I have made dozens of calls and spoken to dozens of people. Without going into the details, because I've done so too many times in the last week, i am extremely dissatisfied by the service you provide.
During my most recent call, I was told that I need to follow up with the fibre providers myself because there's nothing more you guys can do.
Supersonic 's replyOfficial
09 Oct 2020, 13:16Hi Chirs M,
Thank you for reaching out, I will be calling you shortly so we can get this resolved.
Regards,
Joshua
Thank you for reaching out, I will be calling you shortly so we can get this resolved.
Regards,
Joshua
Best regards,
Supersonic 's reply09 Oct 2020, 13:16
Official
Hi Chirs M,
Thank you for reaching out, I will be calling you shortly so we can get this resolved.
Regards,
Joshua
Thank you for reaching out, I will be calling you shortly so we can get this resolved.
Regards,
Joshua
Best regards,
Supersonic 's replyOfficial
09 Oct 2020, 14:16Hi Chris M,
Thank you for taking my call, as discussed I have requested for a technician to be booked out with reference number CAS-226016-N4Q2B8, Once I receive confirmation I will contact you.
***
Regards,
Joshua
Thank you for taking my call, as discussed I have requested for a technician to be booked out with reference number CAS-226016-N4Q2B8, Once I receive confirmation I will contact you.
***
Regards,
Joshua
Best regards,
Supersonic 's reply09 Oct 2020, 14:16
Official
Hi Chris M,
Thank you for taking my call, as discussed I have requested for a technician to be booked out with reference number CAS-226016-N4Q2B8, Once I receive confirmation I will contact you.
***
Regards,
Joshua
Thank you for taking my call, as discussed I have requested for a technician to be booked out with reference number CAS-226016-N4Q2B8, Once I receive confirmation I will contact you.
***
Regards,
Joshua
Best regards,
Supersonic 's replyOfficial
10 Oct 2020, 08:16Good morning Chris M,
We are so glad that you are online and we do apologize for any delays experienced. We are here for you should you require anything further! We wish you many happy connected days!
Regards,
Joshua
We are so glad that you are online and we do apologize for any delays experienced. We are here for you should you require anything further! We wish you many happy connected days!
Regards,
Joshua
Best regards,
Supersonic 's reply10 Oct 2020, 08:16
Official
Good morning Chris M,
We are so glad that you are online and we do apologize for any delays experienced. We are here for you should you require anything further! We wish you many happy connected days!
Regards,
Joshua
We are so glad that you are online and we do apologize for any delays experienced. We are here for you should you require anything further! We wish you many happy connected days!
Regards,
Joshua
Best regards,