DN
Doctor N
1 reviews | Active since Jun 2022
24 Jun 2022, 15:30
Charged for a router that needs to be collected
Supersonic has not collected my wife’s LTE router but charged her R250 and another R2400 for a router that we said must be collected. It’s been 3 months chasing up the same issue. We keep being sent from agent to agent with no finality on the matter
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Replies (3)
Supersonic 's replyOfficial
24 Jun 2022, 15:37Thank you for contacting Supersonic , we apologize for the ordeal you have had. We will make sure to follow up. Kind regards Supersonic
Supersonic 's reply24 Jun 2022, 15:37
Official
Thank you for contacting Supersonic , we apologize for the ordeal you have had. We will make sure to follow up. Kind regards Supersonic
Supersonic 's replyOfficial
24 Jun 2022, 15:58Good day, Doctor,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our cancellations department to call you urgently.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our cancellations department to call you urgently.
Kind regards,
AM
Supersonic 's reply24 Jun 2022, 15:58
Official
Good day, Doctor,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our cancellations department to call you urgently.
Kind regards,
AM
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused.
I have requested our cancellations department to call you urgently.
Kind regards,
AM
DN
Doctor N's updateReviewer Update
25 Jun 2022, 08:13Supersonic has still not contacted me regarding this issue. What’s the way forward?
DN
Doctor N's update25 Jun 2022, 08:13
Reviewer Update
Supersonic has still not contacted me regarding this issue. What’s the way forward?