bZ
bongiwe Z

1 reviews | Active since Feb 2012

06 Jul 2023, 13:50

Charge more than I was told to pay

Mid June I WhatsApp. in connection with an upgrade and the person told me about uncapped that cost R399. I was asked when must it be started and I sail immediately and was told that, that cannot be done it will start on 1/07 of which I agreed. On 01/07 an amount of R491 was debited and when I enquire about it I was told that it was a special that ended end of June and it lasted for 3months which was May and June and when I upgraded I WAS NOT INFORMED

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Replies (1)
Supersonic
Supersonic 's reply06 Jul 2023, 16:01
Official
Good day, Bongiwe,
Thank you for reaching out to Supersonic. Our sincere apologies for the negative experience.
Please bear with us as we further investigate this issue.
Kind regards,
A.M