1 reviews | Active since May 2020
Cant even cancel a line
I am the owner of an IT Company.
From my past experience with an ISP this one takes the Cake.
The service from them is absolutely shocking. And i will not recommend this ISP to anyone at all.
I have canceled my service with them and they cant even do that right. I was promised that the 30day+ ago that my line will be canceled on the 24/05/2020, they assured me this will be done and my New ISP can take the line over on that selected date. Vuma said there was no cancelation submited on there side. Now nobody at there office are getting back to me ignoring my social, emails, whatssapp and telephone communications. Dont sign up with them they will make your life difficult. NOT EVEN A IT COMPANY CAN FIX THIS MESS THEY HAVE CREATED. SHOCKING.
So sorry about this. i have passed your issue on to one of our cancellation agents who will be in touch shortly to resolve.
Our apologies once again.
Regards,
Sandra
So sorry about this. i have passed your issue on to one of our cancellation agents who will be in touch shortly to resolve.
Our apologies once again.
Regards,
Sandra
It has been more then 48Hours, and still cant get through to your department, and no one has contacted me.
It has been more then 48Hours, and still cant get through to your department, and no one has contacted me.