CANT ASK ME TO PAY IN A DIFFERENT BANK ACCOUNT WHEN MY INVOICE SHOWS SOMETHING ELSE.

I'm applauded by how Supersonic is dealing with matters and can't find a common way of assisting me at all or answer my valid questions.

You have changed branding as well as the reference numbers one should use when paying.

However my invoice states Standard bank account number with a long SS*** number.

So the bank is not picking up the details your invoice states.

Then I called and a lady said no you guys have merged with Mercantile and Capitec etc.. Now that just sounds doggy to me. Why is my invoice not saying what the people on the phone are saying?

And then the lady I called yesterday has the odesity to say you can cancel if you want. Yet I used m petrol and airtime to want this resolved.

So perhaps we can cancel our services as it shows im not allowed to question the change etc.

I've had issues throughout with Supersonic and im getting tired I really am. So let's do ourselves a favour and cancel.

And don't ask for costs and things because if I ask for the call recording of yesterday I will use it against you if I take this further.

Perhaps educate your staff better.

Can anyone let me know how I can cancel or make a payment based on the correct invoice.. Or I'll make payment with my original invoice.

I don't want people stating I owe and you add interest etc...

Please resolve this.