JP
Jewel P
1 reviews | Active since Oct 2019
12 Dec 2023, 09:54
Cannot get technical support
I have a Fibre contract and have not had network for days. I cannot get in touch with Supersonic via their call center or via the whatsapp number. How am I supposed to get help with this? This is unprofessional.
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Replies (2)
Supersonic 's replyOfficial
12 Dec 2023, 10:00Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
Best regards,
Supersonic 's reply12 Dec 2023, 10:00
Official
Good day, thank you for contacting Supersonic Fibre, we do apologize for your unpleasant experience thus far, please note one of our skilled agents will be in contact with you to assist shortly.
Best regards,
JP
Jewel P's updateReviewer Update
12 Dec 2023, 10:04Please may I ask that they contact me telephonically so that we can discuss the way forward?
JP
Jewel P's update12 Dec 2023, 10:04
Reviewer Update
Please may I ask that they contact me telephonically so that we can discuss the way forward?