SN
Siyabonga N
1 reviews | Active since Jul 2018
02 Oct 2020, 14:59
Cannot access router admin settings
Does Supersonic have a policy of disabling users from logging into their routers? The IP address I was given by their tech support does not work, meaning I cannot secure my router which leaves my home network highly vulnerable.
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
02 Oct 2020, 16:38 Good afternoon Siyabonga
Apologies for the delay. I have sent your case over the relevant departments and one of our agents will be in contact with you.
Best regards
Sandra
Apologies for the delay. I have sent your case over the relevant departments and one of our agents will be in contact with you.
Best regards
Sandra
Best regards,
Supersonic 's reply02 Oct 2020, 16:38
Official
Good afternoon Siyabonga
Apologies for the delay. I have sent your case over the relevant departments and one of our agents will be in contact with you.
Best regards
Sandra
Apologies for the delay. I have sent your case over the relevant departments and one of our agents will be in contact with you.
Best regards
Sandra
Best regards,
SN
Siyabonga N's updateReviewer Update
07 Oct 2020, 23:53Hi, I still have not had anyone from Supersonic contact me.
SN
Siyabonga N's update07 Oct 2020, 23:53
Reviewer Update
Hi, I still have not had anyone from Supersonic contact me.
Supersonic 's replyOfficial
08 Oct 2020, 11:28Hi Siyabonga N,
I will contact you shortly,
Regards,
Joshua
I will contact you shortly,
Regards,
Joshua
Best regards,
Supersonic 's reply08 Oct 2020, 11:28
Official
Hi Siyabonga N,
I will contact you shortly,
Regards,
Joshua
I will contact you shortly,
Regards,
Joshua
Best regards,
Supersonic 's replyOfficial
08 Oct 2020, 11:37Hi Siyabonga,
Thank you for taking my call,
Link for the router : 192.168.1.1:8443
Username: Siyabonga
Password: 51yaB@
Kindest Regards,
Joshua
Thank you for taking my call,
Link for the router : 192.168.1.1:8443
Username: Siyabonga
Password: 51yaB@
Kindest Regards,
Joshua
Best regards,
Supersonic 's reply08 Oct 2020, 11:37
Official
Hi Siyabonga,
Thank you for taking my call,
Link for the router : 192.168.1.1:8443
Username: Siyabonga
Password: 51yaB@
Kindest Regards,
Joshua
Thank you for taking my call,
Link for the router : 192.168.1.1:8443
Username: Siyabonga
Password: 51yaB@
Kindest Regards,
Joshua
Best regards,
SN
Siyabonga N's updateReviewer Update
12 Oct 2020, 11:54Hi Joshua thanks for getting in touch with me, I managed to get into the router using the details you provided. Your help is much appreciated, thanks very much
SN
Siyabonga N's update12 Oct 2020, 11:54
Reviewer Update
Hi Joshua thanks for getting in touch with me, I managed to get into the router using the details you provided. Your help is much appreciated, thanks very much
Supersonic 's replyOfficial
12 Oct 2020, 14:05Hi Siyabonga N,
The pleasure is mine, Thank you and have an awesome day further!
Regards,
Joshua
The pleasure is mine, Thank you and have an awesome day further!
Regards,
Joshua
Best regards,
Supersonic 's reply12 Oct 2020, 14:05
Official
Hi Siyabonga N,
The pleasure is mine, Thank you and have an awesome day further!
Regards,
Joshua
The pleasure is mine, Thank you and have an awesome day further!
Regards,
Joshua
Best regards,