1 reviews | Active since Jun 2016

01 Feb 2023, 23:59

Cancelled but debited my account

Hardly works and hardly on network. Worse of it all, I cancelled a month ago yet a debit order took money.

0
Replies (2)
Supersonic
Supersonic 's reply02 Feb 2023, 09:15
Official
Good day, George,
Thank you for reaching out to Supersonic.
Kindly be advised that I will look into your query and will provide me with feedback shortly.
Kind regards,
Abrey
's update09 Feb 2023, 13:37
Reviewer Update
Hi All

I am not cancelling under normal circumstances. This service is not serving me well. I actually paying for a service am not getting.

Coming to the point of returning, it is better to collect as per your dropping it off, I will pay the 250.00 thanks.

600.00 I won’t be liable for it as the area doesn’t have network 90% of the time. Making me pay 499 every month for something am not benefiting from is a *******.

Cancelation was done way earlier than that, you just advised me to do it on the portal formally otherwise, I cancelled on WhatsApp chat.

Thanks.