Cancellation of services

Trying to cancel your subscription is impossible. No response received from the cancellation department. I emailed *** on 11 August with no response (besides the automated response). I emailed again on 18 August, no response (not even the automatic response). Throughout this I have called the call center numerous times with it being escalated. I was then told that the call center agent has received a reply to say I can email before 10 September to cancel at the end of September. I emailed on 27 August from a different email address as I hoped this will help.

I am highly doubtful I will receive a response. I need to urgently cancel by the end of September and I am afraid I will miss the 30 day notice period. No one at the call center can get the cancellation department to contact me.