Cancelation that’s almost impossible!

On the 19th of July I called to cancel my subscription. After the worst customer service and being sent from pillar to post over the phone I then WhatsApp Messaged them. The communicator on the other end advised I would need to give a months notice (which I understand) and that I needed to email their specified cancelation email address. I did this. I emailed on the 19th of July giving them 1 months notice. However nobody has confirmed the cancelation of my subscription, nobody has communicated back to me and I have still been billed for this month.

I expect feedback regarding the cancelation of my subscription.

Your customer service and the ability for customers to reach you is honestly the worst I’ve ever experienced and will never recommend this company.