MB
Mariano B
1 reviews | Active since May 2014
24 Feb 2020, 08:53
Cancelation requested with no response STAY AWAY FROM THEM DO NOT CONTRACT TJHEM EVER
If i could rate it with a one, I would. i have requested the cancellation of the service and the line 3 times in the last week (both via email and telephonically) without any response or acknowledgment from Supersonic. I obviously cannot spend time on the phone while am at work trying to get a company to cancel a service so my plan is to stop paying them to see how quickly they'd be phoning.
Helpful (0)
Replies (2)0
Replies (2)
Supersonic 's replyOfficial
25 Feb 2020, 21:42Good-day Mariano
I can confirm that we have received your cancellation request on the 17 February 2020, we do require one month calendar notice.
I have sent this to our cancellations department, they will be in contact with you regarding your invoice.
Sad to see you go but best of luck overseas.
Bright regards,
The Supersonic Team
I can confirm that we have received your cancellation request on the 17 February 2020, we do require one month calendar notice.
I have sent this to our cancellations department, they will be in contact with you regarding your invoice.
Sad to see you go but best of luck overseas.
Bright regards,
The Supersonic Team
Supersonic 's reply25 Feb 2020, 21:42
Official
Good-day Mariano
I can confirm that we have received your cancellation request on the 17 February 2020, we do require one month calendar notice.
I have sent this to our cancellations department, they will be in contact with you regarding your invoice.
Sad to see you go but best of luck overseas.
Bright regards,
The Supersonic Team
I can confirm that we have received your cancellation request on the 17 February 2020, we do require one month calendar notice.
I have sent this to our cancellations department, they will be in contact with you regarding your invoice.
Sad to see you go but best of luck overseas.
Bright regards,
The Supersonic Team
MB
Mariano B's updateReviewer Update
05 Mar 2020, 15:48And i can confirm that until this day we still have to put up with your unprofessionalism, rudeness and ****ish behaviour. i requested from Katlego SWAKAMISA the ombudsman details.
MB
Mariano B's update05 Mar 2020, 15:48
Reviewer Update
And i can confirm that until this day we still have to put up with your unprofessionalism, rudeness and ****ish behaviour. i requested from Katlego SWAKAMISA the ombudsman details.