Cancel Supersonic

I cancelled my LTE account due in February where I changed with your company to fibre. (Email to confirm cancellation)

After 3 months the LTE account suddenly gets reinstated. Currently I have 2 debits going off, AND THIS FOR A SERVICE I AM NOT USING.

I have tried month after month after month to rectify this, but every time the consultant says it will be corrected until the next month you attempt to debit my account again.

My Fibre account is up to date, but I astonishingly have an LTE line that is in over R3000 arrears.

Every time I call in your operators say unfortunately they can’t put me through to anybody as "they working from home" what kind of system are you guys working with that your customers have to get that kind of service.

I am at wits end trying to resolve this.