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Douw S

1 reviews | Active since Feb 2021

09 Feb 2021, 19:58

Cancel

Pathetic turn around time. Fast to deliver a 4G s**** router to get you online while you wait for fibre. Spammimg email and sms with

Dear Customer, Your fibre line installation is still in progress. It takes 7-14 working days for line activation. It is currently 9 days since you registered with us, almost there! WhatsApp queries: **********. The supersonic Team msg was sent 15 Jan.

SO LETS RESOLVE THIS......CANCEL EVERYTHING. COLLECT YPUR 4G ROUTER. MAKE THE LINE AVAILABLE SO I CAN CONTACT A DIFFERENT ISP THAT WANTS MY BUSINESS.

FYI NO INSTALATION DUE. LINE IS IN. JUST A SIMPLE SWITCH OVER FROM THE OWNERS NAME WHO CANCELED TO MINE..BUT YOU CANT EVEN DO THAT.

CANCEL CANCEL CANCEL CANCEL

0
Replies (8)
Supersonic
Supersonic 's reply10 Feb 2021, 10:10
Official
 Good day Douw S

My sincere apology for the delays and frustration caused. I will be in contact with the relevant department to resolve the matter. 

Kindest Regards,
Joshua 
DS
Douw S's update10 Feb 2021, 16:05
Reviewer Update
Good day

This was done already !!

Please send me confirmation. that this is cancelled.

DS
Douw S's update10 Feb 2021, 16:06
Reviewer Update
Need Supersonic to cancel this line with VUMATEL ASAP. VUMATEL SHOWS ACTIVE line....

Supersonic cancel this and send me confirmation that you canceled with VUMATEL

GET THIS DONE!!!!@!!@!
DS
Douw S's update10 Feb 2021, 16:11
Reviewer Update
The reply says 30 days NOTICE. this will be unacceptable as I had no service or joy from you and also no active line?

Please get the cancelations department to contact me and get this cancelled ASAP.

I have been patient long enough, Don't you think?


DS
Douw S's update11 Feb 2021, 16:30
Reviewer Update
Good day

Still no one has contacted ME.

What is the delay?
Need cancelation proof (No 30day applicable) as no active line or installation RELEASE THE LINE.

GET IN CONTACT
DS
Douw S's update15 Feb 2021, 19:39
Reviewer Update
GUSS WHAT....


STILLLLLLL WAITING
DS
Douw S's update16 Feb 2021, 16:29
Reviewer Update
Get a manager or Supervisor or whatever to call me. Guess now on understands ENGLISH

LET TRY THE FOLLOWING

Brechen Sie die Zeile ab Holen Sie sich einen Manager, um diese sortiert zu bekommen. Niemand hat mich ****aktiert LINEをキャンセル これをソートするには、マネージャーを取得してください。誰も私に連絡していませんLINE o kyanseru kore o sōto suru ni wa, manējā o shutoku ****e kudasai. Dare mo watashi ni renraku ****e imasen
Khansela i-LINE THOLA UMPHATHI WOKUTHOLA LOKUHLELWA. AKEKHO OXHUMANE NAMI Anuloni LINE Merrni një menaxher për të marrë këtë renditur. Askush nuk më ka ****aktuar Batalkan LINE DAPATKAN MANAJER UNTUK MEMILIH INI. TIDAK ADA YANG MENGHUBUNGI SAYA Rhoxisa i-LINE FUMANA UMPHATHI WOKUFUMANISA OKU. AKUKHO MNTU UQHAGAMSHELWAYO NAM


What the hell is taking so long. CANCEL EVERYTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


PATHETIC SERVICE!!!!!



DS
Douw S's update04 Mar 2021, 11:46
Reviewer Update
PATHETIC SERVICE!!!!! STILL WAITING