PN
Pierre N

1 reviews | Active since Sept 2013

05 Apr 2024, 14:43

********** by MTN FIBRE

I actually signed up to MTN Fibre , I only saw later , it is brought to you by Supersonic , the deal is R399 pm for the 1st 3 months , there after it goes up , I assume Supersonic is MTN'S service provider , I was sent a bill for R629 , was debited R1089.45 , When I enquired about it (Just by the way it is impossible to get hold of them on the phone and it takes ages to respond to a whatsup) According to me I have agreement with MTN and am being ********** by telling me OPENSERVE has increased there price , and basically I must live with it , I was totally miss led and I don't appreciate it.

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Replies (1)
Supersonic
Supersonic 's reply09 Apr 2024, 17:37
Official
Good day, Pierre,
Thank you for reaching out to Supersonic. My sincere apologies for the frustration and inconvenience caused. 
I will be doing a follow-up with our billing department, and I will revert with feedback as soon as possible.
Kind regards,
AM