tM
thato M
1 reviews | Active since Jul 2020
20 Nov 2023, 19:48
Bull**** service
My husband and I made an application for fibre over 7 weeks ago and it jas not yet been installed and we have been enquiring about it almost every day since, tje only response we get is the matter has been ascalated to tje relevant department and promise to give is a call to schedule for installation appointment till today, a company that cannot do follow up, their services is ******* and I would advise whoever wants fibre dont go to supersonic.
Helpful (0)
Replies (6)0
Replies (6)
Supersonic 's replyOfficial
20 Nov 2023, 19:53Good day, Thato,
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
Supersonic 's reply20 Nov 2023, 19:53
Official
Good day, Thato,
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
tM
thato M's updateReviewer Update
20 Nov 2023, 20:01We have been hearing the very same tune for the past 7 or more weeks and you still expecting us to dance to it BULL****
tM
thato M's update20 Nov 2023, 20:01
Reviewer Update
We have been hearing the very same tune for the past 7 or more weeks and you still expecting us to dance to it BULL****
tM
thato M's updateReviewer Update
21 Nov 2023, 10:50**** service is all I can say about supersonic(****sonic) I'm call to find out about the installation you phones are not being answered what kind of service do you offer,
tM
thato M's update21 Nov 2023, 10:50
Reviewer Update
**** service is all I can say about supersonic(****sonic) I'm call to find out about the installation you phones are not being answered what kind of service do you offer,
Supersonic 's replyOfficial
21 Nov 2023, 11:07Good day, Thato,
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
Supersonic 's reply21 Nov 2023, 11:07
Official
Good day, Thato,
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
Thank you for reaching out to Supersonic.
My sincere apologies for the frustration and inconvenience caused.
Kindly reply privately with your husband's ID/account number so we can assist.
Kind regards,
AM
tM
thato M's updateReviewer Update
21 Nov 2023, 13:09*** Mr Tshikumbana
tM
thato M's update21 Nov 2023, 13:09
Reviewer Update
*** Mr Tshikumbana
Supersonic 's replyOfficial
21 Nov 2023, 13:20Good day, thank you for contacting Supersonic. We apologize for the inconvenience we will contact you shortly.
Supersonic 's reply21 Nov 2023, 13:20
Official
Good day, thank you for contacting Supersonic. We apologize for the inconvenience we will contact you shortly.