BULL**** AND ****ED UP SERVICE

I am Helen Ananda Potgieter. My ID is: ***. My address is: 6 Morning View, 50 Rapson Road, Morningside, Berea, DURBAN. My contact number is: ***. My account number with Supersonic FTTX (Pty) Ltd is SS***. I received my Wi-Fi Rooter on Friday, 20 August 2021. My sim card was not activated and Rica was not done. On Saturday, 21 August 2021 I spent 8 hours on the phone asking for help but no success. I phoned again on Sunday, 22 August 2021 just to get told that the activation and Rica department does not work weekends. I complained on "hellopeter" and on my return from my office at 17h30 on Monday 23 August 2021, my rooter was connected. Halleluja. I was so happy. This morning when I needed to start working my Wi-Fi rooter was off!!!!! I phoned this afternoon and when I was no 1 in the que my call was dropped!!!! In the mean time I have received an invoice in the amount of R257.81 incl VAT for 8 days of service....What ****en service!!!! The Rooter only worked for four days but I get charged for 8 days????? ***???? PLEASE RECONNECT MY WI-FI ROOTER IMMEDIATELY OR PLEASE SEND A COURIER TO FETCH YOUR *******!!!!! I will not pay the invoice and you can take me to court should you wish. What a Bull**** Company. Have never ever experience such ****ed up service in my 60 years living!!!!! WHAT ARE YOU GOING TO DO????