*********/******* Billing Practices & Nonexistent Customer Support

I have been trying to cancel my internet service with Supersonic for over three months, yet they continue to charge me every month despite my repeated cancellation requests.

I have followed every official cancellation method—email, online portal, and multiple calls—yet nothing changes. I have multiple ticket reference numbers as proof of my attempts, but every time I call, the agents read from a script and tell me to "click on cancel my subscription." THERE IS NO SUCH OPTION AS I HAVE DONE THIS 3 MOINTHS AGO!!!!

This is completely unacceptable. Not only am I being charged for a service I no longer want, but I am also being ignored and dismissed by customer service. It feels like a deliberate tactic to frustrate customers into giving up while they keep taking money.

I demand an immediate cancellation of my service, a full refund for the unauthorized charges, and confirmation that my account has been closed. If this is not resolved, I will be escalating this issue to consumer protection agencies and reporting this as *****ulent billing.

To anyone considering Supersonic—beware! If they make it this hard to cancel, imagine what other shady practices they engage in.

#TerribleService #**** #*********Billing #CancelMeansCancel