GD
Garvey D
1 reviews | Active since Sept 2013
31 Oct 2019, 16:38
Billing Issue
I tried to resolve this by WhatsApp yesterday and it has not been resolved: I was billed R452,20 on 7 October 2019 and yet only received SIM on 3 October 2019, I say this as I received invoice yesterday saying that I will be direct debited R399. As I only received SIM on 3 October 2019, I should not have been billed pro-rata for September 2019, so should have been refunded for the over charge as it was not correct pro-rata charge. Please can this be looked into. Thanks.
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Replies (3)0
Replies (3)
Supersonic 's replyOfficial
01 Nov 2019, 08:22Hello Garvey,
Apologies for this - we will be in touch shortly to assist.
Regards,
The Supersonic Team
Apologies for this - we will be in touch shortly to assist.
Regards,
The Supersonic Team
Supersonic 's reply01 Nov 2019, 08:22
Official
Hello Garvey,
Apologies for this - we will be in touch shortly to assist.
Regards,
The Supersonic Team
Apologies for this - we will be in touch shortly to assist.
Regards,
The Supersonic Team
GD
Garvey D's updateReviewer Update
04 Nov 2019, 14:43Hello,
Thanks for response. I think I missed 2 calls regards this review on Friday morning when I was in meetings. Please call again so this can be "resolved".
Kind regards,
Garvey
Thanks for response. I think I missed 2 calls regards this review on Friday morning when I was in meetings. Please call again so this can be "resolved".
Kind regards,
Garvey
GD
Garvey D's update04 Nov 2019, 14:43
Reviewer Update
Hello,
Thanks for response. I think I missed 2 calls regards this review on Friday morning when I was in meetings. Please call again so this can be "resolved".
Kind regards,
Garvey
Thanks for response. I think I missed 2 calls regards this review on Friday morning when I was in meetings. Please call again so this can be "resolved".
Kind regards,
Garvey
GD
Garvey D's updateReviewer Update
07 Nov 2019, 17:32Issue resolved. Thanks.
GD
Garvey D's update07 Nov 2019, 17:32
Reviewer Update
Issue resolved. Thanks.