Billing clients for 2months still after cancelation request was sent

After numerous phone calls,emails and complaints here on hello peter, supersonic still has failed to cancel my services with them. My email was sent to a Minnah Modisane on the 10/08/2021 where she stated 3 days later in her response that she will escelate it to the relevant department. I had a previous hello peter review where i responded to the company with all my email dates and what the responses where,but nothing happened. I received a phone call in middle September from the customer care department explained to the lady regarding the emails and that i want my cancelation letter where she advised me she will investigate with Minnah and get the matter resolved and provide me with the cancelation letter that i have been asking for from 10/08/2021. i was invoiced now for September and October and also received an sms stating i am in arrears, all this after asking for cancelation in August 2021. If the business should feel to respond on this hello peter they should do so that all can see and not hide behind the private messages, so that other users of this domain can see the lies being told in secret and the empty promises that are made with no end result