CB
Chantel B

1 reviews | Active since Feb 2019

05 Feb 2021, 07:36

Bill me even after we cancelled, will have to resolve matter through ombutsman.

Sent multiple emails, just like Telkom, there is no assistance. When we phone them, they say they will get back to me, that doesn't happen either. They are still billing us even after we cancelled our policy. We've been with them over a year. Will have to go to ombudsman now. Account S4164

0
Replies (1)
Supersonic
Supersonic 's reply05 Feb 2021, 09:52
Official
Good morning Chantel B.

My sincere apology for the delays and frustrations caused. Please note I will be in contact with the relevant departments so we can resolve this as soon as possible.

Kindest Regards,
Joshua